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The PW1 (Phoenix Wheel 1) is an entry-level formula-style sim racing steering wheel designed for precision, durability, and simplicity. Built with a combination of carbon fibre, billet aluminium, and injection-molded polymer rubber grips, it delivers a strong yet lightweight feel ideal for competitive sim racing environments. Fully compatible with Simucube systems, the PW1 offers wireless connectivity, responsive controls, and magnetic paddle shifters, making it a reliable choice for esports setups, training centers, and aspiring sim racers.
Specifications
- Product: Phoenix Wheel 1 (PW1)
- Type: Formula-style sim racing steering wheel
- Frame Material: Carbon fibre + billet aluminium
- Grip Material: Polymer rubber injection-molded grips
- Weight: Approx. 1.05 kg
- Buttons: 8 high-end tactile buttons
- Additional Controls: 2 rear momentary buttons
- Shifters: N52 magnetic paddle shifters (carbon paddle design)
- Connectivity: Wireless (Simucube compatible) / Simucube LinkHub support
- Battery: 500mA lithium rechargeable battery
- Charging: USB-C rechargeable
- Compatibility: Simucube ecosystem (licensed product)
- Build Type: Made to order
- Production Time: 4 to 16 weeks
Features
- Lightweight ergonomic formula-style design for long racing sessions
- Premium carbon fibre and billet aluminium construction
- Magnetic N52 paddle shifters for precise and smooth gear changes
- 8 tactile front buttons with customizable caps and sticker sheet
- Wireless connectivity for a clean, cable-free setup
- Simucube integration for low-latency, high-performance racing
- Rechargeable USB-C lithium battery for convenience and endurance
- Designed for esports centers and competitive sim racing environments
- Durable build optimized for high-usage and professional setups
Maintenance
- Clean carbon fibre and grips using a dry or slightly damp microfiber cloth
- Avoid exposure to liquids, dust buildup, and extreme heat
- Do not overcharge the battery; use only USB-C recommended charging cables
- Store in a cool, dry place when not in use
- Regularly inspect paddle shifters and buttons for smooth operation
- Ensure firmware/software (Simucube integration) is kept updated for best performance
Warranty
- The product comes with a 12-month manufacturer's warranty
Returns & Replacements
We offer a 10-day “buyer’s remorse” return policy.
- Unopened products can be returned within 10 days with no questions asked.
- Open or flown products may also be returned but must be in new working condition and are subject to approval.
- Opened boxes are subject to a 20% restocking fee.
- Shipping costs are non-refundable if the item is returned in working condition.
To qualify for a return, the product must:
- Be in original condition
- Include the packing slip, original packaging, and documentation
- Have no scratches, marks, or blemishes
- Have security tags still attached
- Not be altered, sized, or modified
Returns that do not meet these conditions may not be accepted.
Damaged Box or Damaged Product:
If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.
If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.
Support Email: support@smartnestplus.com
Refusal of Delivery
If a package is refused for delivery for reasons other than damage:
- The customer is responsible for the actual shipping charges incurred.
- Once the package is returned to the warehouse, a refund will be issued to the original payment method.
- The refund amount will be purchasing price minus the actual shipping cost.
Incorrect Shipping Address
If a package is returned due to an incorrect shipping address provided by the customer:
- The customer will be responsible for additional shipping charges.
- This applies even if the order originally qualified for free shipping.
- Reshipping requests will require a reshipping fee.
If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.
Refund processing time: 10 days
Shipping & Delivery
Smart Nest Plus currently ships within the contiguous United States only.
We do not currently ship to:
- Hawaii
- Alaska
- Puerto Rico
- U.S. Virgin Islands
- International destinations
Free Ground Shipping
- Free ground shipping is available for qualifying orders over $4,999 shipped within the 48 continental United States.
International Shipping
- At this time, Smart Nest Plus does not offer international shipping.
Refused Deliveries
If a package is refused for reasons other than visible shipping damage:
- The customer will be responsible for all actual shipping charges incurred;
- Once the package is returned to our warehouse, a refund will be issued to the original payment method minus applicable shipping costs.
This policy applies even if the original order qualified for free shipping.
Incorrect Shipping Address
- Packages returned due to an incorrect address provided by the customer may be subject to additional shipping and handling charges.
- If a returned package is reshipped, the customer will be responsible for all reshipping fees, including orders that originally qualified for free shipping.
- If a refund is issued, actual shipping costs may be deducted from the refund amount.
Order Processing & Delivery Times
- Orders ship on business days only (Monday through Friday, excluding holidays).
- Orders placed before 12:00 PM EST and successfully verified may ship the same business day.
- Orders placed after 12:00 PM EST typically ship the next business day.
- Shipping timelines begin after the order has shipped and do not include processing time or the shipment date itself.
- Estimated delivery time is 5–10 business days.
Smart Nest Plus is not responsible for shipping delays caused by events outside of our control, including but not limited to:
- Weather events,
- Natural disasters,
- Carrier delays,
- Labor disputes,
- Supply chain interruptions,
- Acts of God,
- Technical failures, or
- Other unforeseen circumstances.
Promotional & Order Rights
Smart Nest Plus reserves the right to:
- Refuse or cancel any order.
- Modify or discontinue shipping promotions at any time.
- Cancel orders affected by pricing errors, fraud concerns, technical issues, or unauthorized activity.