DJI Matrice 4D Drone for Dock 3 with DJI Care Enterprise Plus

The DJI Matrice 4D Drone, paired with DJI Dock 3, represents the next evolution in commercial drone technology. Built for continuous autonomous operations, the Matrice 4D delivers unmatched precision, robustness, and operational efficiency. Ideal for mapping, industrial inspections, public safety missions, and specialized applications, it combines advanced flight capabilities, a triple-camera imaging system, LiDAR-based obstacle detection, and full integration with DJI Dock 3 for 24/7 automated operations.

With DJI Care Enterprise Plus, pilots can protect their investment with coverage that includes repairs, battery replacement, water damage protection, and free shipping.

Specifications

• Maximum Flight Time: 47 minutes (extends to 54 minutes during forward flight)
• Wind Resistance: Stable up to 12 m/s
• IP Rating: IP55 (dust and water resistant)
• Propellers: Anti-ice, low-noise for cold-weather operation

Imaging Systems:

• Wide-Angle Camera: 4/3 CMOS, 20MP, mechanical shutter
• Medium Tele Camera: 1/1.3-inch CMOS, 48MP
• Tele Camera: 1/1.5-inch CMOS, 48MP, 250 m zoom
• Laser Range Finder: Measures up to 1,800 m

Obstacle Detection & Safety:

• LiDAR + millimeter-wave radar for 12 mm wire detection
• Multi-directional obstacle sensing
• AI-assisted flight and intelligent tracking

Night & Low-Light Operation:

• Four low-light fisheye lenses
• Night Scene Mode for full-color imagery

Dock Integration:

• 24/7 autonomous missions with takeoff, landing, and recharging
• Cloud-based flight route planning via DJI FlightHub 2
• Dual-drone coordination for continuous monitoring

Compatibility: DJI Dock 3, DJI RC Plus 2 Enterprise

Features

• Extended Flight Endurance: Up to 47 minutes flight time, ideal for long missions.
• Weather-Resistant Design: IP55 rating allows operation in dusty or wet conditions.
• Triple-Camera Imaging System: Wide, medium tele, and tele cameras with high-resolution sensors for precise mapping and inspections.
• LiDAR & Radar Obstacle Detection: Detect wires and obstacles as thin as 12 mm; AI-enhanced flight for safer navigation.
• Night Operations: Four low-light fisheye lenses and Night Scene Mode ensure clear color imagery in darkness.
• Dock 3 Integration: Supports autonomous takeoff, landing, recharging, and cloud-managed mission coordination.
• Industry Applications:
  • Public safety: search & rescue, firefighting
  • Industrial inspections: energy, roads, oil & gas
  • Mapping & surveying: geospatial, urban planning, water resources
  • Maritime & border patrol: coastal surveillance, port security

Maintenance

• Regularly inspect propellers, cameras, and obstacle detection sensors.
• Clean camera lenses and LiDAR modules after each mission.
• Ensure battery health and check charge cycles for optimal performance.
• Verify firmware updates for the drone and DJI Dock 3 integration.
• Store in a dry, temperature-controlled environment when not in use.
• Follow manufacturer guidelines for long-term storage and transport.

Warranty

• Protection Options:
  
  • Add Accidental Protection
  • 1-Year Extended Warranty Protection
  • 2-Year Extended Warranty Protection
  • No Thanks (opt-out)

Returns & Replacements

We offer a 10-day “buyer’s remorse” return policy.

1. Unopened products can be returned within 10 days with no questions asked.
2. Open or flown products may also be returned but must be in new working conditions and are subject to approval.
3. Opened boxes are subject to a 20% restocking fee.
4. Shipping costs are non-refundable if the item is returned in working conditions.

To qualify for a return, the product must:

1. Be in original condition
2. Include the packing slip, original packaging, and documentation
3. Have no scratches, marks, or blemishes
4. Have security tags still attached
5. Not be altered, sized, or modified

Returns that do not meet these conditions may not be accepted.

Damaged Box or Damaged Product:

If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.

If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.

Support Email: support@smartnestplus.com

Refusal of Delivery

If a package is refused for delivery for reasons other than damage:

1. The customer is responsible for the actual shipping charges incurred.
2. Once the package is returned to the warehouse, a refund will be issued to the original payment method.
3. The refund amount will be purchasing price minus the actual shipping cost.

Incorrect Shipping Address

If a package is returned due to an incorrect shipping address provided by the customer:

1. The customer will be responsible for additional shipping charges.
2. This applies even if the order originally qualified for free shipping.
3. Re shipping requests will require a reshipping fee.

If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.

Refund processing time: 10 days

Shipping & Delivery

Orders are shipped under FOB Origin, Freight Prepaid, meaning the seller pays the shipping cost while the buyer assumes responsibility for the goods once they leave the shipping point.

Shipping Coverage

Smartnestplus.com ships across the United States (excluding Hawaii, Alaska, Puerto Rico, and the Virgin Islands).

Free Ground Shipping

Free ground shipping is available for orders over $4,999 within the 48 continental U.S. states.

International Shipping

We ship exclusively within the United States and do not offer international shipping at this time.

1. All duties, taxes, and import charges are the responsibility of the customer.
2. Customers can contact support for specific international shipping quotes.

Refusal of Delivery

If a package is refused for delivery (unless due to shipping damage):

1. The customer will be responsible for actual shipping charges incurred.
2. Once the package returns to the warehouse, a refund will be issued to the original payment method minus shipping costs.

This policy helps reduce unnecessary shipping costs and allows us to offer competitive pricing.

Incorrect Shipping Address

Packages returned due to an incorrect address provided by the customer will be subject to additional shipping charges.

If the package is returned to our warehouse:

1. A refund will be issued minus the actual shipping cost.
2. Reshipping requests will require additional shipping fees, even if the original order qualified for free shipping.

Order Processing & Delivery Times

1. Orders ship only on business days (Monday–Friday).
2. Orders placed before 12 PM EST and verified will ship the same business day.
3. Orders placed after 12 PM EST will ship the next business day.
4. Shipping and delivery information will be shared after the order is placed.
5. Estimated delivery time is 5–10 business days.

Shipping times do not include the day the order is shipped.

Delivery times may be affected by circumstances outside our control, such as natural disasters, strikes, or other unforeseen events.

Smartnestplus.com reserves the right to cancel or suspend shipping promotions if technical issues, unauthorized interference, or other disruptions occur.