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The Creality CR-Scan Ferret Pro is a handheld 3D scanner designed for precision, portability, and ease of use. With full-color 24-bit scanning and 0.1mm accuracy, it delivers professional-quality scans in a compact, lightweight package. The wireless scanning capability, powered by WiFi6, allows seamless connection to iOS, Android, and Windows devices. Its advanced anti-shake tracking and intelligent algorithms ensure accurate scans in various lighting conditions, making it perfect for 3D printing, modeling, and digital archiving.
Specifications
- Model: CR-Scan Ferret Pro
- Scan Accuracy: 0.1mm
- Color: 24-bit full-color scanning
- Connectivity: WiFi6 wireless scanning
- Compatibility:
- Windows 10/11 (64-bit, i5-Gen8 CPU+, RAM >8GB, Software V2.3.0+)
- MacOS (M1/M2/M3/M4 or Intel i5-Gen8+, macOS 11.7.7+, RAM >8GB)
- Android 10+, RAM >8GB
- iOS 15+, iPhone 11+, RAM >4GB
- Output Formats: OBJ / STL / PLY
- Weight: 105 grams
- Lighting Performance: Works in sunlight (<30,000 lux)
- Included Accessories: WiFi box, integrated power bank-tripod, phone holder, power cable, adapter cable, user manual, carrying case
Features
- Easy to Use: Intuitive handheld design and guided operation for beginners and professionals
- Wireless Scanning: WiFi6 support enables fast, reliable wireless scanning
- High Precision: 0.1mm accuracy and 24-bit full-color scans
- Anti-Shake Tracking: Ensures accurate scanning even with less steady hands
- Versatile Compatibility: Works with iOS, Android, Windows, and macOS devices
- Portable Design: Lightweight at 105g for easy transport
- Full-Color Scanning: Capture realistic textures and colors for 3D printing
- Intelligent Algorithms: Performs well in various lighting conditions, including sunlight
Maintenance
- Keep the scanner lens clean and free of dust or fingerprints
- Charge the integrated power bank regularly to ensure uninterrupted use
- Store the scanner in the provided carrying case to protect it from damage
- Update firmware and scanning software for optimal performance
- Avoid scanning highly reflective or transparent objects without a suitable coating
Returns & Replacements
We offer a 10-day “buyer’s remorse” return policy.
- Unopened products can be returned within 10 days with no questions asked.
- Open or flown products may also be returned but must be in new working condition and are subject to approval.
- Opened boxes are subject to a 20% restocking fee.
- Shipping costs are non-refundable if the item is returned in working condition.
To qualify for a return, the product must:
- Be in original condition
- Include the packing slip, original packaging, and documentation
- Have no scratches, marks, or blemishes
- Have security tags still attached
- Not be altered, sized, or modified
Returns that do not meet these conditions may not be accepted.
Damaged Box or Damaged Product:
If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.
If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.
Support Email: support@smartnestplus.com
Refusal of Delivery
If a package is refused for delivery for reasons other than damage:
- The customer is responsible for the actual shipping charges incurred.
- Once the package is returned to the warehouse, a refund will be issued to the original payment method.
- The refund amount will be purchasing price minus the actual shipping cost.
Incorrect Shipping Address
If a package is returned due to an incorrect shipping address provided by the customer:
- The customer will be responsible for additional shipping charges.
- This applies even if the order originally qualified for free shipping.
- Reshipping requests will require a reshipping fee.
If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.
Refund processing time: 10 days
Shipping & Delivery
Smart Nest Plus currently ships within the contiguous United States only.
We do not currently ship to:
- Hawaii
- Alaska
- Puerto Rico
- U.S. Virgin Islands
- International destinations
Free Ground Shipping
- Free ground shipping is available for qualifying orders over $4,999 shipped within the 48 continental United States.
International Shipping
- At this time, Smart Nest Plus does not offer international shipping.
Refused Deliveries
If a package is refused for reasons other than visible shipping damage:
- The customer will be responsible for all actual shipping charges incurred;
- Once the package is returned to our warehouse, a refund will be issued to the original payment method minus applicable shipping costs.
This policy applies even if the original order qualified for free shipping.
Incorrect Shipping Address
- Packages returned due to an incorrect address provided by the customer may be subject to additional shipping and handling charges.
- If a returned package is reshipped, the customer will be responsible for all reshipping fees, including orders that originally qualified for free shipping.
- If a refund is issued, actual shipping costs may be deducted from the refund amount.
Order Processing & Delivery Times
- Orders ship on business days only (Monday through Friday, excluding holidays).
- Orders placed before 12:00 PM EST and successfully verified may ship the same business day.
- Orders placed after 12:00 PM EST typically ship the next business day.
- Shipping timelines begin after the order has shipped and do not include processing time or the shipment date itself.
- Estimated delivery time is 5–10 business days.
Smart Nest Plus is not responsible for shipping delays caused by events outside of our control, including but not limited to:
- Weather events,
- Natural disasters,
- Carrier delays,
- Labor disputes,
- Supply chain interruptions,
- Acts of God,
- Technical failures, or
- Other unforeseen circumstances.
Promotional & Order Rights
Smart Nest Plus reserves the right to:
- Refuse or cancel any order.
- Modify or discontinue shipping promotions at any time.
- Cancel orders affected by pricing errors, fraud concerns, technical issues, or unauthorized activity.