Amantii TRD-BESPOKE – Electric Fireplace

The Amantii TRD-BESPOKE Electric Fireplace is a modern reinterpretation of the traditional fireplace, combining advanced technology with elegant design. Suitable for both indoor and outdoor use, this built-in or wall-mounted unit enhances any space with warmth and ambiance.

It features a realistic flame display with customizable colors and effects, complemented by a log set and decorative media for an authentic look. The integrated heater efficiently warms spaces up to 400 square feet, while concealed vents maintain a clean, seamless appearance. Even without heat, the fireplace can be used year-round to create a cozy atmosphere.

With WiFi connectivity, a thermostatic remote, and built-in sound effects that replicate real crackling fire, this fireplace delivers a complete sensory experience.

Specifications

• Type: Electric Fireplace Insert
• Installation Options: Fully recessed or wall mounted
• Usage: Indoor and outdoor rated
• Heating Capacity: Up to 400 sq. ft.
• Heater Placement: Concealed top vents
• Flame Options: Multi-color (Yellow, Orange, Red)
• Flame Patterns: Standard and realistic
• Media Bed: Log set and glass media included
• Lighting: Ambient canopy lighting with 13 color options
• Control Options:
  • Thermostatic remote control
  • WiFi app control
• Audio Feature: Built-in speaker with real fire crackling sound
• Material Finish: Black steel surround

Key Features

• Innovative Design: Combines flame visuals, sound effects, and heating in one unit
• Realistic Fire Experience: Built-in speaker produces authentic crackling fire sounds
• Flexible Installation: Can be fully recessed or wall mounted
• Customizable Flames:
  • Two flame styles (Standard & Realistic)
  • Adjustable flame height and speed
  • Multi-color flame options
• Ambient Canopy Lighting:
  • 13 color options
  • Enhances decorative media with vibrant illumination
• Smart Control:
  • WiFi-enabled for remote operation via app
  • Schedule heating and flame settings
• Thermostatic Remote:
  • Programmable temperature and timing
  • User-friendly interface
• Year-Round Use: Flames operate independently of heat
• Indoor/Outdoor Rated: Suitable for versatile placement

Maintenance

• Cleaning:
  • Wipe the glass front with a soft, damp cloth
  • Avoid abrasive cleaners to prevent scratches
• Vent Care:
  • Ensure top vents remain free from dust and obstructions
• Media Maintenance:
  • Periodically clean and reposition logs and glass media for optimal appearance
• Electrical Check:
  • Inspect power connections regularly for safety
• Software Updates:
  • Keep the WiFi app updated for optimal performance
• Storage (Outdoor Use):
  • Protect from extreme weather conditions when not in use

Warranty

• Coverage: 5-Year Manufacturer Warranty
• Includes:
  • Defects in materials and workmanship
  • Electrical and functional components under normal use
• Exclusions:
  • Damage due to improper installation or misuse
  • Wear and tear from regular use
• Support: Manufacturer support available for troubleshooting and service

Returns & Replacements

We offer a 10-day “buyer’s remorse” return policy.

• Unopened products can be returned within 10 days with no questions asked.
• Open or flown products may also be returned but must be in new working condition and are subject to approval.
• Opened boxes are subject to a 20% restocking fee.
• Shipping costs are non-refundable if the item is returned in working condition.

To qualify for a return, the product must:

1. Be in original condition
2. Include the packing slip, original packaging, and documentation
3. Have no scratches, marks, or blemishes
4. Have security tags still attached
5. Not be altered, sized, or modified

Returns that do not meet these conditions may not be accepted.

Damaged Box or Damaged Product:

If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.

If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.

Support Email: support@smartnestplus.com

Refusal of Delivery

If a package is refused for delivery for reasons other than damage:

• The customer is responsible for the actual shipping charges incurred.
• Once the package is returned to the warehouse, a refund will be issued to the original payment method.
• The refund amount will be purchasing price minus the actual shipping cost.

Incorrect Shipping Address

If a package is returned due to an incorrect shipping address provided by the customer:

• The customer will be responsible for additional shipping charges.
• This applies even if the order originally qualified for free shipping.
• Reshipping requests will require a reshipping fee.

If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.

Refund processing time: 10 days

Shipping & Delivery

Smart Nest Plus currently ships within the contiguous United States only.

We do not currently ship to:

• Hawaii
• Alaska
• Puerto Rico
• U.S. Virgin Islands
• International destinations

Free Ground Shipping

• Free ground shipping is available for qualifying orders over $4,999 shipped within the 48 continental United States.

International Shipping

• At this time, Smart Nest Plus does not offer international shipping.

Refused Deliveries

If a package is refused for reasons other than visible shipping damage:

• The customer will be responsible for all actual shipping charges incurred;
• Once the package is returned to our warehouse, a refund will be issued to the original payment method minus applicable shipping costs.

This policy applies even if the original order qualified for free shipping.

Incorrect Shipping Address

• Packages returned due to an incorrect address provided by the customer may be subject to additional shipping and handling charges.
• If a returned package is reshipped, the customer will be responsible for all reshipping fees, including orders that originally qualified for free shipping.
• If a refund is issued, actual shipping costs may be deducted from the refund amount.

Order Processing & Delivery Times

• Orders ship on business days only (Monday through Friday, excluding holidays).
• Orders placed before 12:00 PM EST and successfully verified may ship the same business day.
• Orders placed after 12:00 PM EST typically ship the next business day.
• Shipping timelines begin after the order has shipped and do not include processing time or the shipment date itself.
• Estimated delivery time is 5–10 business days.

Smart Nest Plus is not responsible for shipping delays caused by events outside of our control, including but not limited to:

• Weather events,
• Natural disasters,
• Carrier delays,
• Labor disputes,
• Supply chain interruptions,
• Acts of God,
• Technical failures, or
• Other unforeseen circumstances.

Promotional & Order Rights

Smart Nest Plus reserves the right to:

• Refuse or cancel any order.
  
• Modify or discontinue shipping promotions at any time.
• Cancel orders affected by pricing errors, fraud concerns, technical issues, or unauthorized activity.