{"product_id":"autel-robotics-alpha-battery-2-pcs","title":"Autel Robotics Alpha Battery (2 PCs)","description":"\u003cp class=\"h4 pb-1 pe-1 pe-sm-0\"\u003e\u003cstrong\u003eAutel Robotics Alpha Battery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"278\" data-end=\"691\"\u003eElevate your Autel Robotics Alpha drone experience with the \u003cstrong data-start=\"338\" data-end=\"365\"\u003eAutel Alpha Battery Kit\u003c\/strong\u003e. Designed specifically for the Autel Alpha, this kit enhances your flight time with a dual-battery system, providing up to \u003cstrong data-start=\"489\" data-end=\"503\"\u003e48 minutes\u003c\/strong\u003e of maximum flight duration. The batteries are conveniently inserted in the tail of the aircraft and are \u003cstrong data-start=\"608\" data-end=\"625\"\u003ehot-swappable\u003c\/strong\u003e, allowing a seamless transition for extended aerial adventures.\u003c\/p\u003e\n\u003ch3 data-section-id=\"2l0mzs\" data-start=\"698\" data-end=\"720\"\u003e\u003cstrong data-start=\"702\" data-end=\"720\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli data-start=\"723\" data-end=\"762\"\u003e\n\u003cstrong data-start=\"723\" data-end=\"740\"\u003eBattery Type:\u003c\/strong\u003e Li-ion rechargeable\u003c\/li\u003e\n\u003cli data-start=\"765\" data-end=\"818\"\u003e\n\u003cstrong data-start=\"765\" data-end=\"776\"\u003eDesign:\u003c\/strong\u003e Dual-battery side-by-side configuration\u003c\/li\u003e\n\u003cli data-start=\"821\" data-end=\"880\"\u003e\n\u003cstrong data-start=\"821\" data-end=\"845\"\u003eMaximum Flight Time:\u003c\/strong\u003e 48 minutes (with both batteries)\u003c\/li\u003e\n\u003cli data-start=\"883\" data-end=\"928\"\u003e\n\u003cstrong data-start=\"883\" data-end=\"901\"\u003eSwap Duration:\u003c\/strong\u003e Approximately 30 seconds\u003c\/li\u003e\n\u003cli data-start=\"931\" data-end=\"978\"\u003e\n\u003cstrong data-start=\"931\" data-end=\"949\"\u003eCompatibility:\u003c\/strong\u003e Autel Robotics Alpha drone\u003c\/li\u003e\n\u003cli data-start=\"981\" data-end=\"1063\"\u003e\n\u003cstrong data-start=\"981\" data-end=\"1006\"\u003eFirmware Requirement:\u003c\/strong\u003e Both batteries must have the \u003cstrong data-start=\"1036\" data-end=\"1061\"\u003esame firmware version\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 data-section-id=\"kylm4h\" data-start=\"1070\" data-end=\"1086\"\u003e\u003cstrong data-start=\"1074\" data-end=\"1086\"\u003eFeatures\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli data-start=\"1089\" data-end=\"1182\"\u003e\n\u003cstrong data-start=\"1089\" data-end=\"1113\"\u003eDual-Battery Design:\u003c\/strong\u003e Extends flight time and allows hot-swapping for uninterrupted use.\u003c\/li\u003e\n\u003cli data-start=\"1185\" data-end=\"1294\"\u003e\n\u003cstrong data-start=\"1185\" data-end=\"1215\"\u003eSide-by-Side Installation:\u003c\/strong\u003e Batteries are inserted in the tail of the aircraft for balanced performance.\u003c\/li\u003e\n\u003cli data-start=\"1297\" data-end=\"1387\"\u003e\n\u003cstrong data-start=\"1297\" data-end=\"1326\"\u003eEnhanced Flight Duration:\u003c\/strong\u003e Provides \u003cstrong data-start=\"1336\" data-end=\"1351\"\u003e40+ minutes\u003c\/strong\u003e of extra flight time per session.\u003c\/li\u003e\n\u003cli data-start=\"1390\" data-end=\"1469\"\u003e\n\u003cstrong data-start=\"1390\" data-end=\"1413\"\u003eQuick Battery Swap:\u003c\/strong\u003e Minimal downtime, with swaps taking only ~30 seconds.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 data-section-id=\"pkt6vv\" data-start=\"1476\" data-end=\"1495\"\u003e\u003cstrong data-start=\"1480\" data-end=\"1495\"\u003eMaintenance\u003c\/strong\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli data-start=\"1498\" data-end=\"1571\"\u003eAlways use \u003cstrong data-start=\"1509\" data-end=\"1531\"\u003ebatteries in pairs\u003c\/strong\u003e to maximize lifespan and performance.\u003c\/li\u003e\n\u003cli data-start=\"1574\" data-end=\"1640\"\u003eEnsure paired batteries are \u003cstrong data-start=\"1602\" data-end=\"1637\"\u003echarged and discharged together\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-start=\"1643\" data-end=\"1725\"\u003eRegularly check battery firmware and update as needed to maintain compatibility.\u003c\/li\u003e\n\u003cli data-start=\"1728\" data-end=\"1787\"\u003eStore batteries in a \u003cstrong data-start=\"1749\" data-end=\"1768\"\u003ecool, dry place\u003c\/strong\u003e when not in use.\u003c\/li\u003e\n\u003cli data-start=\"1790\" data-end=\"1855\"\u003eAvoid overcharging or fully depleting batteries to extend life.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 data-end=\"2593\" data-start=\"2578\" data-section-id=\"km4exd\"\u003e\u003cstrong data-end=\"2593\" data-start=\"2581\"\u003eWarranty\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cdiv class=\"flex flex-col text-sm pb-25\"\u003e\n\u003carticle data-turn=\"assistant\" data-scroll-anchor=\"true\" data-testid=\"conversation-turn-8\" data-turn-id=\"request-WEB:d2ef1150-382d-46f9-be13-ad4066ffc375-3\" dir=\"auto\" class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col gap-4 grow\"\u003e\n\u003cdiv class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-1\" data-message-model-slug=\"gpt-5-3\" dir=\"auto\" data-message-id=\"9c9cd3c8-f285-4ec5-9292-b94e7309b904\" data-message-author-role=\"assistant\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"265\" data-start=\"17\"\u003eThis product is provided \u003cstrong data-end=\"66\" data-start=\"42\"\u003ewithout any warranty\u003c\/strong\u003e. The \u003cstrong data-end=\"92\" data-start=\"72\"\u003eAutel Robotics Alpha Battery\u003c\/strong\u003e is sold \u003cstrong data-end=\"110\" data-start=\"101\"\u003eas-is\u003c\/strong\u003e, and no manufacturer or seller warranty is included.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eAutel Alpha – Frequently Asked Questions (FAQ)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e🌧️ What is the IP rating? Can I fly in the rain?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAutel Alpha is rated \u003c\/span\u003e\u003cspan\u003eIP55\u003c\/span\u003e\u003cspan\u003e, meaning it is protected against dust and low-pressure water jets.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHowever:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe IP rating may decrease over time due to wear and tear.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDo \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e operate the drone in rainfall heavier than \u003c\/span\u003e\u003cspan\u003e100 mm within 24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e🔋 Are the batteries hot-swappable?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYes. You can replace one battery while the drone remains powered on:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRemove one smart battery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInsert a fully charged battery immediately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWait until the battery indicator lights are fully illuminated.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRepeat the process for the second battery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e⏱️ How long does it take to charge a battery?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach battery takes approximately \u003c\/span\u003e\u003cspan\u003e90 minutes\u003c\/span\u003e\u003cspan\u003e to fully charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e📡 What is the image transmission range?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn an open, unobstructed, interference-free environment:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFCC standard:\u003c\/span\u003e\u003cspan\u003e Up to \u003c\/span\u003e\u003cspan\u003e15 km (9.3 miles)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e🎮 Does the remote controller support battery replacement?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNo. The remote controller battery is \u003c\/span\u003e\u003cspan\u003enot replaceable\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e🔧\u003c\/span\u003e\u003cspan\u003e Payload \u0026amp; Expansion\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhich payloads are compatible?\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eL35T gimbal camera\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSpotlight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLoudspeaker\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTracer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThird-party certified payloads developed via the \u003c\/span\u003e\u003cspan\u003eAutel Payload SDK\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow many payload interfaces are available?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAutel Alpha has \u003c\/span\u003e\u003cspan\u003e5 payload interfaces\u003c\/span\u003e\u003cspan\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1 bottom gimbal interface\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4 top payload interfaces\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow many payloads can be mounted at the same time?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUp to \u003c\/span\u003e\u003cspan\u003etwo payloads simultaneously\u003c\/span\u003e\u003cspan\u003e.\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eCan the camera be replaced?\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eYes. The modular design allows payload replacement.\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eCan EVO Max 4T or 4N cameras be mounted on Autel Alpha?\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eNo. They are \u003c\/span\u003e\u003cspan\u003enot compatible\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e💻 What software is supported?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAutel Alpha supports \u003c\/span\u003e\u003cspan\u003eAutel Enterprise\u003c\/span\u003e\u003cspan\u003e software.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e🏢 Which industries is Autel Alpha suitable for?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAutel Alpha offers:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnhanced flight performance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdvanced obstacle avoidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExpanded hardware compatibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIt is well-suited for:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePublic safety\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnergy and utility inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmergency management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOther professional and industrial applications\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Replacements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv class=\"flex flex-col text-sm pb-25\"\u003e\n\u003csection class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:0565f64c-2230-41fa-b9fd-978bb682a1e0-0\" data-testid=\"conversation-turn-2\" data-scroll-anchor=\"true\" data-turn=\"assistant\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col gap-4 grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"fdd44170-494b-4296-8e4b-bcd8813cf0aa\" dir=\"auto\" data-message-model-slug=\"gpt-5-3\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;]:mt-1\" data-turn-start-message=\"true\" tabindex=\"0\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eWe offer a \u003cb\u003e10-day “buyer’s remorse” return policy.\u003c\/b\u003e\u003c\/p\u003e\n\u003col type=\"1\" start=\"1\" style=\"margin-top: 0in;\"\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eUnopened products can be returned within 10 days with no questions asked.\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eOpen or flown products may also be returned but must be in new working conditions and are subject to approval.\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eOpened boxes are subject to a 20% restocking fee.\u003c\/li\u003e\n\u003cli style=\"mso-list: l0 level1 lfo1; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eShipping costs are non-refundable if the item is returned in working conditions.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003e\u003cb\u003eTo qualify for a return, the product must:\u003c\/b\u003e\u003c\/p\u003e\n\u003col type=\"1\" start=\"1\" style=\"margin-top: 0in;\"\u003e\n\u003cli style=\"mso-list: l2 level1 lfo2; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eBe in original condition\u003c\/li\u003e\n\u003cli style=\"mso-list: l2 level1 lfo2; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eInclude the packing slip, original packaging, and documentation\u003c\/li\u003e\n\u003cli style=\"mso-list: l2 level1 lfo2; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eHave no scratches, marks, or blemishes\u003c\/li\u003e\n\u003cli style=\"mso-list: l2 level1 lfo2; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eHave security tags still attached\u003c\/li\u003e\n\u003cli style=\"mso-list: l2 level1 lfo2; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eNot be altered, sized, or modified\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eReturns that do not meet these conditions \u003cb\u003emay not be accepted.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003e\u003cb\u003eDamaged Box or Damaged Product:\u003c\/b\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eIf you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eIf the package shows extensive box damage, refuse delivery and contact Customer Support immediately.\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eSupport Email: \u003ca href=\"mailto:support@smartnestplus.com\"\u003esupport@smartnestplus.com\u003c\/a\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003e\u003cb\u003eRefusal of Delivery\u003c\/b\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eIf a package is refused for delivery for reasons other than damage:\u003c\/p\u003e\n\u003col type=\"1\" start=\"1\" style=\"margin-top: 0in;\"\u003e\n\u003cli style=\"mso-list: l1 level1 lfo3; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eThe customer is responsible for the actual shipping charges incurred.\u003c\/li\u003e\n\u003cli style=\"mso-list: l1 level1 lfo3; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eOnce the package is returned to the warehouse, a refund will be issued to the original payment method.\u003c\/li\u003e\n\u003cli style=\"mso-list: l1 level1 lfo3; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eThe refund amount will be purchasing price minus the actual shipping cost.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003e\u003cb\u003eIncorrect Shipping Address\u003c\/b\u003e\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eIf a package is returned due to an incorrect shipping address provided by the customer:\u003c\/p\u003e\n\u003col type=\"1\" start=\"1\" style=\"margin-top: 0in;\"\u003e\n\u003cli style=\"mso-list: l3 level1 lfo4; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eThe customer will be responsible for additional shipping charges.\u003c\/li\u003e\n\u003cli style=\"mso-list: l3 level1 lfo4; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eThis applies even if the order originally qualified for free shipping.\u003c\/li\u003e\n\u003cli style=\"mso-list: l3 level1 lfo4; tab-stops: list .5in;\" class=\"MsoNormal\"\u003eRe shipping requests will require a reshipping fee.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003eIf the package is returned and the customer does not contact support, the order will be refunded to the original payment method.\u003c\/p\u003e\n\u003cp style=\"margin-left: .25in;\" class=\"MsoNormal\"\u003e\u003cb\u003eRefund processing time:\u003c\/b\u003e 10 days\u003c\/p\u003e\n\u003ch3 data-end=\"2109\" data-start=\"2083\" data-section-id=\"sqxtm5\"\u003e\u003cstrong data-end=\"2109\" data-start=\"2086\"\u003eShipping \u0026amp; Delivery\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"2303\" data-start=\"2111\"\u003eOrders are shipped under \u003cstrong data-end=\"2167\" data-start=\"2136\"\u003eFOB Origin, Freight Prepaid\u003c\/strong\u003e, meaning the seller pays the shipping cost while the \u003cstrong data-end=\"2302\" data-start=\"2221\"\u003ebuyer assumes responsibility for the goods once they leave the shipping point\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"2330\" data-start=\"2305\" data-section-id=\"ivy4e2\"\u003e\u003cstrong data-end=\"2330\" data-start=\"2309\"\u003eShipping Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"2454\" data-start=\"2333\"\u003eSmartnestplus.com ships across the \u003cstrong data-end=\"2385\" data-start=\"2368\"\u003eUnited States\u003c\/strong\u003e (excluding \u003cstrong data-end=\"2452\" data-start=\"2397\"\u003eHawaii, Alaska, Puerto Rico, and the Virgin Islands\u003c\/strong\u003e).\u003c\/p\u003e\n\u003cp data-end=\"2484\" data-start=\"2456\" data-section-id=\"getp9h\"\u003e\u003cstrong data-end=\"2484\" data-start=\"2460\"\u003eFree Ground Shipping\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"2594\" data-start=\"2487\"\u003e\u003cstrong data-end=\"2511\" data-start=\"2487\"\u003eFree ground shipping\u003c\/strong\u003e is available for orders \u003cstrong data-end=\"2551\" data-start=\"2536\"\u003eover $4,999\u003c\/strong\u003e within the \u003cstrong data-end=\"2593\" data-start=\"2563\"\u003e48 continental U.S. states\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"2626\" data-start=\"2596\" data-section-id=\"1nujuzy\"\u003e\u003cstrong data-end=\"2626\" data-start=\"2600\"\u003eInternational Shipping\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"2741\" data-start=\"2627\"\u003eWe ship exclusively within the United States and do not offer international shipping at this time.\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-end=\"2828\" data-start=\"2745\"\u003e\u003cstrong data-end=\"2826\" data-start=\"2745\"\u003eAll duties, taxes, and import charges are the responsibility of the customer.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-end=\"2908\" data-start=\"2831\"\u003eCustomers can \u003cstrong data-end=\"2907\" data-start=\"2845\"\u003econtact support for specific international shipping quotes\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-end=\"2937\" data-start=\"2910\" data-section-id=\"9pt9s9\"\u003e\u003cstrong data-end=\"2937\" data-start=\"2914\"\u003eRefusal of Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"3011\" data-start=\"2938\"\u003eIf a package is \u003cstrong data-end=\"2978\" data-start=\"2954\"\u003erefused for delivery\u003c\/strong\u003e (unless due to shipping damage):\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-end=\"3091\" data-start=\"3015\"\u003eThe customer will be responsible for \u003cstrong data-end=\"3088\" data-start=\"3052\"\u003eactual shipping charges incurred\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-end=\"3217\" data-start=\"3094\"\u003eOnce the package returns to the warehouse, a \u003cstrong data-end=\"3216\" data-start=\"3139\"\u003erefund will be issued to the original payment method minus shipping costs\u003c\/strong\u003e.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-end=\"3318\" data-start=\"3219\"\u003eThis policy helps reduce unnecessary shipping costs and allows us to \u003cstrong data-end=\"3317\" data-start=\"3288\"\u003eoffer competitive pricing\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"3354\" data-start=\"3320\" data-section-id=\"197wpyz\"\u003e\u003cstrong data-end=\"3354\" data-start=\"3324\"\u003eIncorrect Shipping Address\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"3483\" data-start=\"3355\"\u003ePackages returned due to an \u003cstrong data-end=\"3429\" data-start=\"3383\"\u003eincorrect address provided by the customer\u003c\/strong\u003e will be subject to \u003cstrong data-end=\"3480\" data-start=\"3449\"\u003eadditional shipping charges\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"3529\" data-start=\"3485\"\u003eIf the package is returned to our warehouse:\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-end=\"3594\" data-start=\"3533\"\u003eA \u003cstrong data-end=\"3591\" data-start=\"3535\"\u003erefund will be issued minus the actual shipping cost\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-end=\"3715\" data-start=\"3597\"\u003e\n\u003cstrong data-end=\"3658\" data-start=\"3597\"\u003eReshipping requests will require additional shipping fees\u003c\/strong\u003e, even if the original order qualified for free shipping.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-end=\"3758\" data-start=\"3717\" data-section-id=\"da6n33\"\u003e\u003cstrong data-end=\"3758\" data-start=\"3721\"\u003eOrder Processing \u0026amp; Delivery Times\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-end=\"3817\" data-start=\"3761\"\u003eOrders \u003cstrong data-end=\"3814\" data-start=\"3768\"\u003eship only on business days (Monday–Friday)\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-end=\"3906\" data-start=\"3820\"\u003eOrders placed \u003cstrong data-end=\"3854\" data-start=\"3834\"\u003ebefore 12 PM EST\u003c\/strong\u003e and verified will \u003cstrong data-end=\"3903\" data-start=\"3873\"\u003eship the same business day\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli data-end=\"3981\" data-start=\"3909\"\u003eOrders placed \u003cstrong data-end=\"3942\" data-start=\"3923\"\u003eafter 12 PM EST\u003c\/strong\u003e will ship \u003cstrong data-end=\"3978\" data-start=\"3953\"\u003ethe next business day\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003eShipping and delivery information will be shared after the order is placed.\u003c\/li\u003e\n\u003cli data-end=\"4062\" data-start=\"3984\"\u003eEstimated delivery time is 5–10 business days.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-end=\"4127\" data-start=\"4064\"\u003eShipping times \u003cstrong data-end=\"4126\" data-start=\"4079\"\u003edo not include the day the order is shipped\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"4265\" data-start=\"4129\"\u003eDelivery times may be affected by circumstances outside our control, such as \u003cstrong data-end=\"4264\" data-start=\"4206\"\u003enatural disasters, strikes, or other unforeseen events\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"4424\" data-start=\"4267\"\u003eSmartnestplus.com reserves the right to \u003cstrong data-end=\"4348\" data-start=\"4307\"\u003ecancel or suspend shipping promotions\u003c\/strong\u003e if technical issues, unauthorized interference, or other disruptions occur.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e","brand":"Autel Robotics","offers":[{"title":"Default Title","offer_id":48902531416288,"sku":"102002556","price":1184.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0791\/3311\/4592\/files\/1_18b6a3d7-0a37-400e-9460-5a94682307ae.jpg?v=1776723796","url":"https:\/\/www.smartnestplus.com\/products\/autel-robotics-alpha-battery-2-pcs","provider":"SmartNest+","version":"1.0","type":"link"}